Política de envío
Ensuring the prompt delivery of your product is our utmost priority at LuvvyBug.com. Each day, we ship out numerous products to contented customers all around the globe. Our dedication to enhancing the delivery process is aimed at elevating the security of your package.
Order Processing and Shipment Timelines
We meticulously process and dispatch all orders within a span of 3 to 5 business days.
Subsequent to shipment, you will receive an email notification, allowing you to track your order's journey once it's been received by the local carrier.
For orders within the USA: Anticipate delivery within 7 to 12 business days post-processing.
Country or Region Standard Shipping (Business days)
Canada: 5 - 15 Business days after processing
Most of Europe: 10 - 15 Business days after processing
Asia 5-12 Business days after processing
Rest of the World: 12 - 30 Business days after processing
Some countries may not be eligible for free shipping but orders can be requested with additional charge.
Shipping and Delivery Duration
The expenses for shipping are computed during checkout based on the destination of the items in the order.
Key points to note:
-
Shipping time does not encompass the processing period required to handle your order from the order placement date.
-
In case an item within your order is not readily available for immediate shipment, we will inform you. Consequently, the order might be divided into distinct shipments (with no additional fee), and items grouped together may not be dispatched on the same day.
-
To cancel a backordered item within your order, simply convey your request via a submitted ticket. We'll respond within 24 to 48 hours.
-
Kindly bear in mind that shipping times are approximations and might extend during peak seasons or due to inaccuracies in address details.
Alterations to Shipping Address
If you intend to modify the shipping address for your order, kindly connect with us via our CONTACT FORM, including your updated shipping details. Nevertheless, once the order is shipped, adjustments to the shipping address cannot be accommodated.
Customer Support
For queries, assistance, concerns, or any other inquiries, please engage with us through our CONTACT FORM or through live chat.
Lost/Missing Packages
Any errors in the address input during checkout do not fall under our responsibility. Prior to confirming your purchase, please ensure your billing and shipping addresses are accurate. Should any errors arise from our end, we will fully take charge of rectifying the original order at no extra cost to you.
Customs
Post shipment, any customs-related expenses are beyond our accountability with the exception of the IOSS tax that is paid by us before shipping your product. Upon ordering our products, you consent to the possibility of receiving one or more packages and bearing customs duties upon their arrival in your country.
Consolidation of Packages
Items from the same transaction may be dispatched in separate packages for logistical reasons, even if combined shipping is requested.
For any additional queries, reach out to us via our CONTACT FORM, and we will make every effort to extend our assistance.
Customs and Taxation
The prices displayed on our platform are exempt from taxes in US Dollars. This implies that upon receiving your order, you might be liable to pay duties and taxes.
Import duties, taxes, and related customs fees may be imposed when your order reaches its final destination, as determined by your local customs office.
Clearing these charges and taxes is your responsibility and will not be covered by us. Delays resulting from customs processes within your country do not fall under our purview. For more detailed information on charges, kindly reach out to your local customs office.
Please bear in mind that ongoing promotions might slightly extend waiting times for product arrivals. However, rest assured, we are committed to minimizing waiting times and delivering the product to your doorstep at the earliest convenience.